Frequently asked questions
WHERE DO YOU SHIP & DELIVER TO?
Currently we ship to the UK only, however we will be delivering to other countries in the near future.
MY DELIVERY IS MISSING. WHAT SHOULD I DO?
So, we've shot a massive airball and it's gone way out the court! Leave it to us & we will track it down for you. Drop us an email at:
I'VE ORDERED THE INCORRECT ITEM. WHAT SHOULD I DO?
Your vest or hoodie a little too baggie? Or have you got the opposite problem and your t-shirt looks like a crop top? Don't worry, we'll have a word with the coach and sort our your gear. Drop us an email at:
HOW CAN I CONTACT RAYMOND CHAINZ?
We are a small team but will do our best to get back to you ASAP. Any issues or want to talk ball - drop us an email at:
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept paymenths by Credit/Debit Cards and Paypal via our website.
HOW LONG DOES SHIPPING TAKE?
Shipping normally takes around 5 - 7 days. Some of our products are manufactured internationally so they can take longer. Due to COVID-19 we have noticed Shipping delays but we'll do our best.
IS SHIPPING FREE IN THE UK?
Yip, just like a free-throw. Shipping is free of charge in the UK.